Forgot Password/Username

Forgot Password

Please enter your User ID (for pet owners, it is your email address) and ACA's Microchip Animal Rapid Recovery Services (M.A.R.R.S) will send your password to the primary e-mail address associated with your account. If you are having trouble, please call 1-800-651-8332.

Forgot Username

For Pet Owners, your username is the email address that you have provided to ACA's Microchip Animal Recovery Services (M.A.R.R.S.) during your microchip registration. If you are having trouble with your username, please call 1-800-651-8332.